Decoding emotional labour.

Physical labour is tangible. It takes time. It makes us sweat. You can see and touch a brick wall building when you put in the bricks and the cement.

Mental labour is less tangible. The effort happens in the brain. On a sheet of architectural design, a wall is just a line drawn with the pencil.

Emotional labour is the least tangible. It's about making decisions. It's about choosing where to draw the line on the sheet, or whether to draw one or not.

Architects are paid for choosing where to draw the line, not for making the wall itself.